Awekia AI Assistant

Answers your customers’ questions from your own products and pages, in your shop’s own words — and says it doesn’t know rather than inventing an answer.

• It answers from your catalogue. Your products, prices, stock and pages — quoted exactly as you wrote them, never rounded or reworded.
• It admits what it doesn’t know. Every unanswered question lands in one list, grouped, so you can see what your customers keep asking and answer it once.
• It never goes quiet. If it can’t answer, it takes an email instead, so you get the enquiry rather than losing the customer.